SHIPPING

SHIPPING METHOD

Shipping to Germany is done with our logistics partners

  • DHL package
  • DHL Express
  • UPS

All shipments sent by minividuals.com are insured against theft and accident damage. Once you have received your delivery and confirmed this in writing, the insurance coverage expires.

We ask for your understanding that we can not deliver mailboxes. For partial consignments, the shipping costs are charged only once.

We process and ship orders during our normal business hours. These are Monday through Friday, 09: 00 PM through 18: 00 PM CET. The goods are ready for dispatch no later than one working day after receipt of payment.

The shipping method available for your selected country of delivery as well as the delivery costs and delivery times can be found in the following table:


YOUR BENEFITS


  • International Shipping
  • fast delivery times
  • Express delivery throughout Germany
  • Returns free shipping according to the selected shipping method

SHIPMENT, DELIVERY COSTS, DELIVERY TIME


GERMANY


INTERNATIONAL

DHL Express & DHL Standard to Austria.
(Shipping to Russia not possible)

The shipping cost is a flat rate and is already indicated for customers from third countries exclusive taxes.

SHIPMENT TRACKING

Once we have sent your order, you will receive an e-mail notification stating the tracking number. The link contained in the e-mail allows you to check the status of your package at any time. As a registered customer, you will find the link to your shipment tracking in the My Account section. In the event of a return, please lift the tracking number until the invoice amount has been refunded.


OUR SERVICE TEAM

Tel. + 49 (0) 178-6 29 75 23
Email e.schimmel@minividuals.com
* Mon. - Fr. 09: 00 - 18: 00 pm, Sat 10: 00 - 18: 00 Clock